LONE TREE, Colo. (CBS4) – The founding father of Bio Science Hair of Colorado, a hair transplant and restoration clinic, is because of seem in court docket in Douglas County subsequent month as an sad buyer claims the ability “botched” his hair transplant process. It’s no less than the sixth such authorized motion in opposition to the clinic revealed throughout a CBS4 Investigation.
“It’s terrible, it’s terrible, and I paid $5,000 for this,” mentioned the previous affected person, who mentioned he’s embarrassed about how he now appears and requested CBS4 to not use his actual identify, requesting to solely be referred to as “Robert.”
Robert is looking for financial damages from the clinic for his hair process in Douglas County small claims court docket, after he claims the procedures he obtained on the clinic not solely left him with a big scar, but in addition everlasting nerve injury on the again of his head.
It’s estimated that some 60% of males expertise hair loss and the hair transplant enterprise is quick approaching a $30 billion greenback a yr trade, worldwide.
Through the years, many males have sought out the companies of Bio Science Hair, which was once referred to as the Colorado Surgical Hair Middle, for transplants, due partly to its pricing which is properly under the norm for the trade. Nonetheless some prospects informed CBS4 they now remorse the choice.
“I didn’t even get what I paid for,” mentioned one Denver man, a 31 yr outdated software program supervisor, who additionally requested to solely be known as “Abe” on this report. “I obtained nothing, I obtained worse, I paid to get broken mainly. Actually that’s what I did.”
He confirmed CBS4 photos of what his head appeared like following his process. A big gash could possibly be seen behind his head . He mentioned his hair by no means grew again as he anticipated.
(Watch the video above to see Abe’s full story, recalling how his process was halted mid-way, and resumed the following day.)
Chris McTyre, the founder and President of the corporate, first informed CBS4 the lads who complained about his enterprise, “aren’t fairly regular” and referred to as one of many males interviewed by CBS4 “psycho.” He mentioned he was being attacked by rivals who needed to see his clinic exit of enterprise.
A CBS4 evaluation of state medical disciplines confirmed a health care provider employed on the clinic for hair restoration procedures, Dr. James Boland, was disciplined earlier this yr by the Colorado medical board for hair transplants he did on the clinic in 2014 and 2016. In accordance with state information, in each circumstances Dr. Boland delegated elements of the hair transplant procedures to “non-physicians” and “did not carry out the hair transplant process… in keeping with usually accepted requirements of medical observe.”
In accordance with the self-discipline, Boland admitted what he was charged with was “unprofessional conduct.”
He was disciplined by a letter of admonition.
Confronted with what CBS4 discovered, McTyre then admitted there was some validity to what a few of his sufferers had complained about.
“As a lot as he (Boland) beloved doing hair, he simply couldn’t get that closure 100%. He value me some huge cash,” McTyre informed CBS4. “I provided to ship him to further coaching. He wouldn’t do it. Tried to offer him extra coaching right here, however he needed to do issues his means, so I needed to exchange him. The evaluations, all the do overs free of charge, a number of misplaced earnings. We’ve by no means been the identical.”
Boland’s lawyer didn’t reply to inquiries from CBS4 and McTyre didn’t present proof to again up these claims.
It was the primary admission of an issue with hair transplants at his clinic for McTyre, who has fought again in opposition to such complaints for years, threatening sad prospects who posted adverse evaluations on-line, calling them “trolls” and saying the complaints added as much as solely a small proportion of the procedures that have been carried out.
“Everybody is just not going to be glad,” McTyre mentioned.
He mentioned he has had hundreds of glad sufferers.
“I’m an excellent particular person, this place does nice work,” McTyre mentioned. “We’re saving hair loss all throughout America.”
Some shoppers agree. Mark Lavanish, of Denver, informed CBS4 he has undergone 4 remedies at McTyre’s clinic.
“It modified my life. I look quite a bit higher and really feel quite a bit higher,” mentioned Lavanish.
Shaun Carter, one other consumer, mentioned he underwent three procedures and “I had nothing however good experiences there.”
Ron Younger, 65, a grocery retailer employee, underwent a number of procedures at McTyre’s clinic.
“I feel it appears quite a bit higher than most individuals I work with,” laughed Younger. “I believed it was actual good.”
However CBS4 discovered one other physician who beforehand labored on the clinic who mentioned McTyre, “is a horrible man who has scarred MANY sufferers through the years. As soon as we realized he was unhealthy information, we obtained out.”
The physician requested CBS4 to not use his identify, however he wrote, “he must be stopped.”
McTyre insisted he had by no means scarred any sufferers since he was not the physician performing the precise procedures.
Though state medical authorities oversee, regulate, and self-discipline medical doctors and different medical professionals who work at clinics like McTyre’s, there isn’t a state oversight of the clinics themselves, how they function, or who they rent.
That lack of regulation is one thing that troubles a few of McTyre’s former sufferers.
“It’s a baffling factor,” Robert mentioned. “A query I hold asking myself every single day is what does this say about Colorado?”
An Indianapolis man who was unhappy together with his process filed a criticism with the Higher Enterprise Bureau earlier this yr. In September, he obtained a stop and desist letter from an lawyer for the hair clinic calling his allegations “baseless.”
“This motion won’t be tolerated,” learn the lawyer’s letter. “Because of the Higher Enterprise Bureau criticism, Bio Science Hair of Colorado, LLC has misplaced roughly $150,000 of enterprise and counting resulting from potential sufferers indicating their considerations. Your Higher Enterprise Bureau criticism is defamatory and due to its carelessness Bio Science Hair of Colorado has suffered hurt to its popularity that has induced hurt to its enterprise.”
The letter went on to order the previous affected person to “stop and desist from making any extra defamatory statements… and perceive this letter to demand that you simply withdraw your Higher Enterprise Bureau criticism of June 16, 2019.”
The lawyer threatened that if the BBB criticism was not withdrawn, the hair clinic “could train all obtainable authorized treatments below Colorado regulation.”
The criticism was not withdrawn, and the BBB did revoke the hair clinic’s accreditation, saying it had not addressed disputes rapidly, professionally, and in good religion.
A Florida man, sad together with his hair transplant process, sued the clinic this yr in Douglas County court docket for breach of contract. A Decide dominated in his favor and the clinic was ordered to pay about $7,700 in damages. The person, who additionally requested his identify not be revealed, mentioned he was left with a gash in his head.
“I’ve no hair,” the Florida man mentioned.
McTyre referred to as the case “extortion.”
McTyre is just not a health care provider, though a number of sufferers informed CBS4 they have been left with the impression he was, and that he didn’t dispel that notion after they repeatedly referred to as him “Dr. McTyre.” He mentioned he had “by no means ever” represented himself as a doctor.
However CBS4 confirmed him a screenshot from his personal web site from earlier in 2019 which referred to as him “Chris McTyre, MD.” He then blamed it on a change in web site corporations.
“They put it on the positioning with out approval. As quickly as we came upon about it, it was taken down immediately. And we fired the corporate,” mentioned McTyre.
Abe and Robert each really feel they have been taken benefit of by McTyre’s enterprise.
“He pretended to be one thing that he’s not, he made false guarantees, I ended up getting broken, I requested for my a refund, and he didn’t give that again to me,” Robert defined.
McTyre informed CBS4 he offered Bio Science Hair in October, and intends to stay with the corporate till the tip of the yr to offer a transition to the brand new homeowners.
McTyre, who was once a radio disc jockey, was convicted in 2007 for federal financial institution fraud in Virginia, resulting in a 27-month jail time period. On the time, he was working hair loss clinics in Richmond and Virginia Seaside, in line with federal paperwork.
Court docket paperwork present McTyre had shoppers of these hair clinics apply for bank cards, however in line with his responsible plea, he diverted the bank cards to himself. On the time, he was referred to as Don Stanley McTyre and was ordered to pay $145,000 in restitution.
He declined to debate the case with CBS4, insisting it was irrelevant.
“I paid my dues, rebuilt my life, and have moved on from that point and particular person,” McTyre mentioned.
He mentioned he loves the hair transplant enterprise and regardless of the complaints, and says he’s, “fulfilling (prospects’) wishes to appear and feel higher about themselves… It’s a terrific feeling.”